We had a wonderful experience and are so glad we did business with Wilson Chevrolet! We will recommend to anyone we know purchasing a car. A huge thank you to James and Donny who were incredibly patient with us and didn’t mind showing us options and answering our questions. We are also grateful to Jason who made signing all those papers not as traumatic as we thought it would be!
Our salesman(Charles Dove) is the BEST. We feel like he fought very hard to get us the deal that we wanted. The sales manager was the worst. He did not want to honor the internet advertised price. I had done my research and knew what I wanted and what I was willing to pay. We left the dealership on Saturday very disappointed. Charles called me back on Monday and said that the advertisement was incorrect and they could not honor it on the car I wanted. I went on line and found the exact car at a dealership an hour away. We made an appointment to go get it on Tuesday. Charles called me back on Tuesday and said that the would match the advertised price from the other dealership. He worked very hard to complete most of the paperwork before we arrived. Things were a totally different experience on Tuesday. We were very satisfied with how we were treated on Tuesday, but I would not recommend that my friends or family try to make a purchase on the weekend.
This experience is not as good as previous services. When I dropped off my truck I requested that the air pressure be checked on right drivers side rear tire. I was assured that it would be done during Chevrolet’s 20 point inspection. I received a call that my vehicle was ready for pickup and that I need new wiper blades. I agreed and told Sidney to have the blades installed. Upon receiving the vehicle, I checked the air pressure on stated tire and it was 5 lbs. lower than the other tires. Same air pressure as when vehicle was brought in for service. The new wiper blades had been installed, but the old blades were still on vehicle below new blades. These oversized are not typical of WILSON Chevrolet.
Sidney the service writer was very pleasant and Wayne the Master Technician was able to quickly diagnose and solve my problem. They loaned a car to me so that I was able to have lunch. Great service...no complaints.